4.0star
33.6K reviews
5M+
Downloads
Everyone
info
About this app
The NS app is the official planning application for the Dutch Railways.
The app has the following features:
- Realtime journey planner
- Timetable of departing trains per station
- Summary of Planned work and disruptions
- Station specific information regarding facilities and shops
- Notifications regarding delays of a saved trip
Permissions:
- We use your location to show nearby train stations
- We use permissions for "Photo's/media/files" to save temporary files for Google Maps. This allows maps shown in the app to be faster. The app doesn't use or have access to your pictures or other media.
The terms of use for the NS App apply to the use of the NS App. By using the NS App you agree to this.
The app has the following features:
- Realtime journey planner
- Timetable of departing trains per station
- Summary of Planned work and disruptions
- Station specific information regarding facilities and shops
- Notifications regarding delays of a saved trip
Permissions:
- We use your location to show nearby train stations
- We use permissions for "Photo's/media/files" to save temporary files for Google Maps. This allows maps shown in the app to be faster. The app doesn't use or have access to your pictures or other media.
The terms of use for the NS App apply to the use of the NS App. By using the NS App you agree to this.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.0
32.4K reviews
Luciano Lavagno
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July 3, 2025
The payment system, going via a lousy third party site, is not functional. Out of seven attempts with two different cards, five failed, one got through immediately, and one got through after green minutes, when i was already on the train, with a paper ticket. No refund of course. Now I use the app only for train schedules.
Lee Sousa
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April 30, 2025
The app is extremely slow, then redirects to the website for most things, but then I MUST have the app to load E-tickets bought on the website, otherwise NS doesn't let me load them. The only positive thing I can say is that the app accurately represents the state of NS in general, with a lot of delays and too expensive for the quality of the service provided.
2 people found this review helpful
J L
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- Show review history
November 10, 2020
I am unable to log into the app, even though I can log in on the website. Also, the app lacks in-app registration, and registration through the website from mobile is a painful experience, and keeps switching back to Dutch. I was unable to accomplish my goal (registering a bike). It seems silly that you need to install a complicated phone app to take a bike on a train, and you can't simply add a bicycle tariff from a normal kiosk at the train station. Not tourist-friendly.
9 people found this review helpful
Nederlandse Spoorwegen
November 10, 2020
Hi, How unfortunate. We apologize for your bad user experience. We will process your feedback and we will look into the matter. With best regards, NS Development-team
What’s new
Every journey starts in the NS app. That is why we keep improving the app with larger and smaller changes that help you on your way even more.
If you have any questions or suggestions, please let us know. Enjoy your trip!
If you have any questions or suggestions, please let us know. Enjoy your trip!
App support
About the developer
N.V. Nederlandse Spoorwegen
mlab@ns.nl
Laan van Puntenburg 100
3511 ER Utrecht
Netherlands
+31 6 83228152
