MetroConnect Miami-Dade

3.7
162 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Metro Connect makes it easier than ever to access Miami-Dade Transit stations or nearby destinations — with a few taps, book a ride using the app and we’ll pair you with others headed your way. No detours, no delays.

What we’re about:

SHARED.
Our tech matches people headed in the same direction. This means you are getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one.

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

AFFORDABLE
All rides are free! Head to https://city.ridewithvia.com/metroconnect for more information about service hours in each zone.
Questions? Head to https://city.ridewithvia.com/metroconnect or reach out at support-miamidade@ridewithvia.com.
Loving your experience so far? Give us a 5-star rating.
Updated on
Apr 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
157 reviews
Maliha D'Nelle
June 16, 2025
Since downloading the app, I've only been able to land two rides. Many times they either don't have the cars and want us to use the bus or the driver didn't come to the correct location. Three times I had waited for the driver at the correct location as indicated and the driver never showed up. They cancel the ride and send a msg that the driver waited as long as they could have waited and the ride should have been cancelled by us if we no longer needed it. I can't suggest this app to anyone
1 person found this review helpful
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Joshua Arnold
March 18, 2021
Just used it for the 1st time. Was really handy for a short trip. I'll be using this frequently. 1 issue. The pickup/dropoff is confusing. I thought it was telling me to walk to the corner. I missed my ride, and nearly the 2nd. Then, it seemed like a random dropoff spot. Not exactly what i had selected, but very close.
43 people found this review helpful
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Crystal Miller
April 1, 2024
Terrible app and its an absolute waste of my time. I've had this app on my phone for months, and whenever I try to use it, even ensuring I'm within the time and location zone. The app will tell me there are no transportation in service and direct me to bus and walking routes. I've tried to give this app a chance, but for months if keeps canceling on me. if I could give it zero stars, I would.
24 people found this review helpful
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