
Michael Thornton
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Funny. App and web designers are so clueless at times. This app is made for those with great vision since it uses tiny, white, thin, fonts on pastel backgrounds. It is made without thinking of anyone who might need to zoom to make images or text larger. Very inconsiderate design. Untrained in any aspect of W#G protocols. It looks 'preet' but it is not user friendly whatsoever. The peole that designed this should be embarrassed by the lack of visual options and support. It's simple stuff.
Signify Netherlands B.V.
June 30, 2025
Hi.
Thank you for your feedback. We sincerely appreciate your insights regarding accessibility and design. Creating an inclusive and user-friendly experience is a important for us, and your comments will help inform future improvements.
Should you require any assistance, please contact our support team via Discover > Help Center > Live Chat.

Kyle Evans
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Worked well for a few months then all the lights one by one started blinking off then back on every second or two. I spent about 30 minutes and finally got one to pair to the app on my new phone All my bulbs are like this. Idk if this is their attempt to force me to buy new bulbs but this just makes me not want to buy this brand ever again. I don't understand why you would design it to blink when disconnected from network instead of just steady.
6 people found this review helpful
Signify Netherlands B.V.
June 4, 2025
Hi.
Thank you for sharing your experience, we really appreciate your feedback. It’s great to hear that things worked well initially, and we’re sorry to learn about the recent issues with your lights.
We would love to assist you on this and to do so, please reach out to us by going to (Discover> Help Center > Live Chat).

Raven Del Rio
Absolute trash app since the original was replaced with this blue-tiled app. Automation NEVER works after changing the bulb color or brightness unless you scrap an entire routine and start over. Constant issues with timer settings actually functioning. So many reviews are low, yet this company can't get it or keep it together. Will definitely be looking for an alternative for my Philips bulbs.
32 people found this review helpful
Signify Netherlands B.V.
February 9, 2025
Hi.
We sincerely apologize for the frustrating experiences you've had with our new app. We're sorry to hear about the issues with automation, timer settings, and overall performance.
To address these issues directly, please reach out to us by going to (Discover> Help Center > Live Chat).
Looking forward to hearing from you.