1.9
1.75K reviews
Government
100K+
Downloads
Content rating
Everyone
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About this app

RTA S’hail


Every day, a smarter way.



S’hail is your perfect companion when moving around Dubai. It makes travelling quick, simple and hassle free.



S’hail can show you the best public transport routes to take using different modes of transportation available in Dubai, such as Buses, Marine, Metro, Tram, Taxis, e-hailing and even cycling. All of this at your fingertips, thanks to S’hail.



You can use S’hail app as a guest user, but we recommend that you login or create a RTA account to benefit from all of the cool features.

With its clear, user-friendly and intuitive looks, it offers you a smile with a number of ways you can travel around Dubai .

Looking for the fastest or the cheapest route to your destination? or want to know the real time departure time from your locations? Maybe you just wanted to explore new places in Dubai so why not topup your nol cards before you start your journey?

When in Dubai, let S’hail guide you through all of your public transport needs.

Now you can plan your journey to Dubai Expo 2020.

Did you like S’hail? please give us a rating on app stores and also on our Happiness Meter
Updated on
Jul 9, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.9
1.75K reviews
zia khan
July 10, 2025
few suggestions. 1. Have bus stop names already shown without clicking on them on main page on zoomed out with 6 to 8 destinations or buses departing from that station 2. show live bus and after clicking show all the destination. 3. create easy interface like google maps to follow road marking for bus stops 4. guide by adding landmarks near busstops and metro station. if commuter have to walk guide him to go opposite bus stop. 5. have all bus stops station saved and nol bieng saved
Did you find this helpful?
Roads and Transport Authority
July 11, 2025
Thanks for your valuable feedback, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae.
Tej Sanghvi
May 18, 2025
The Most Worst App Ever ... I Think It Should Copy From Mumbai's M Indicator App Or Google Map Which Are More Precise Precisely Which Shows Every Data Live ... It Never Shows Accurate Data That We Should Go Via Walking , Abra Ride , Ferry , Taxi Or Train . It Never Saves Time And Money . We Need To Refresh The App Everytime We Start The Trip As It's Never Real Time ... My 20 Day Trip Became Hell Because Of It ... The Buses Are Never On Time In Dubai ...
5 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
May 24, 2025
Apologies for the inconvenience, please contact us directly on the following email address: shailsupport@rta.ae, for further assistance.
Hishika
May 31, 2025
Used to be way better. This is very user friendly anymore. There's no flexibility to choose locations. I still use wohjati šŸ™
4 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
June 2, 2025
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae.

What’s new

We’ve upgraded the S’hail app to make your journey planning smarter, faster, and more convenient than ever!
Here’s what’s new:
1.Bus On Demand – Request flexible rides within designated zones.
2.Biometric Login – Sign in quickly and securely using fingerprint or facial recognition.
3.Enhanced Security – Updated safeguards to keep your data safe.
4.General Improvements – Bug fixes and performance enhancements for a smoother app experience.
Update now and explore a better way to move around Dubai!

App support

Phone number
+971600500605
About the developer
ROAD & TRANSPORT AUTHORITY
smartsupport@rta.ae
Roads And Transport Authority Bldg, Marrakesh Rd, Umm Ramool Area Ų„Ł…Ų§Ų±Ų© ŲÆŲØŁŠŁ‘ United Arab Emirates
+971 52 231 8009

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