SmartCare by Cigna

4.9
328 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The SmartCare by Cigna Mobile App is designed for Cigna Insurance Middle East customers covered with “Smartcare by Cigna” plans. You can register by either using your Emirates ID or Neuron ID mentioned on the digital ID card. Fill in all the details required on the registration page on the app and an activation code will be sent to you via email & SMS, enter the code on the SmartCare by Cigna App and you will have successfully registered. You can then click on the ‘Login’ button and enter your details and click ‘GO’ to access your account

This app will serve as your centralised “hub”, a single destination from where you can search providers, view plan information, check your claims status and so much more.

The SmartCare by Cigna App gives you fast, easy access to important health information while on the go. From your mobile device, you can:
· Find a hospital, clinical, or pharmacy
· Book a doctor’s appointment
· View and download digital ID cards
· Submit and track claims
· View list of medical benefits
· Receive e-prescriptions
· Contact customer service
Updated on
Dec 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
324 reviews
Waqas Imran
February 28, 2025
Terrible app! You can never be successful in submitting a claim. It will get you stuck at the document upload page. No matter how many times we upload the claim supporting documents, it will still be asking for attachment and never proceeds. So fed up of the claim submission.
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Mazhar Ali
January 9, 2025
1. Credentials working on App does not work on their website 2. Not accepting pdf file as attachment even though it is mentioned in allowed list of files.
3 people found this review helpful
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Esther Rodriguez
October 10, 2024
I can't access the app as it keeps crashing immediately after opening it. I tried with VPN, without VPN and reinstalling. Simply not working
1 person found this review helpful
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What’s new

Bug fixes and performance improvements.