
J L
I don't understand how a company this big has such a bad app. I do like the security with two point verification. But the pages won't load and it acts like it is on a dial up modem even though I have the fastest Fios connection available. Makes it a burden to almost impossible to go on the app to pay the bill. Please improve your app!!
1 person found this review helpful

A Google user
I signed on to this app to program my thermostat. I clicked on each menu at the bottom, but the only real functionality I found was the ability to change my password. It appeared I couldn't even pay my bill. But then I accidentally clicked on the current amount I owe, and that's where I was able to locate the other functions. That is patently ridiculous. The app either needs to alert people to that fact - or better yet - fix it so that the usable page is right in the front.
30 people found this review helpful

Lex Williams
This app is ok it could be better, much better, it's slow as hell booting up and loading up from page to page. Also I wish it had the same functionalities as the thermostat. Example if the thermostat has any hold on it as in temporary hold or permanent hold you can't adjust the temperature from within the app, you have to go back to the thermostat press run to unlock the hold. Which means if you leave from home and you forget to do that then you just have to come home to a hot or cold house.
18 people found this review helpful