Citi Authenticator is a mobile app for select Citi workforce to enable simple and secure authentications to Citi services
Updated on
May 22, 2025
Tools
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
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Data is encrypted in transit
Data can’t be deleted
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Ratings and reviews
phone_androidPhone
2.7
203 reviews
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Tee Bee
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May 31, 2025
App crashes alot now I have an error message stating security threat detected on app then crashes. I have not installed anything on my phone in over a year
2 people found this review helpful
Nikita Sharma
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January 22, 2024
Worst app to ever exist on this planet! The developers and owners of this app must be fired immediately. App glitches out on start. Have to restart like 4 to 5 times to get it working. Also what's this dumb question. "Are you trying to authenticate?" No I am trying to order my groceries! Also what's the point of QR code scanner which glitches out again the first time and then again it asks for a biometric scan. What a dumb app.
3 people found this review helpful
Eran Meishar
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November 1, 2023
Low quality app. Upgraded to Android 14 and app simply stopped working and won't launch. Making it virtually impossible to work or log in. Never was an issue before with the earlier authentication app. Tech solutions to sort this out are nothing short of inadequate.
8 people found this review helpful
What’s new
Thank you for using Citi Authenticator! To give our users the best experience, we are constantly improving our app and developing new ways to create seamless authentications.