
Vladimir Stoiljkovic
Help chat full of bugs, ENTER sometimes send message and sometimes goes to new line. If you switch from chat to scan ID, chat session is auto terminated. Same light condition, position and camera yet back of ID is ok and front always throws error - repeat. Process is not streamlined for web only operator and basically you are left with only one option: fill out the form so they can send you SIM via courier service. That is not "online only" unless pizza ordering is in the same category.
9 people found this review helpful
O2 Slovakia, s.r.o.
11 March 2021
Ahoj. Skús, prosím, aplikáciu odinštalovať, reštartovať telefón a znovu stiahnuť. Ak to bude pretrvávať, napíš nám, prosím, na chat na našej stránke. Vera

Liga Berzina
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Not possible to sign up for a service. Registration keeps failing. Hours invested in trying to resolve this through chat - no results. No one knows what is the issue, no one competent to help. Shame for all the time wasted trying to order a simple prepaid SIM. Radost? More like Utrpenie. Diky za nic. @Ivan, I am so "thankful" you are suggesting a solution, none of your colleagues have ever come up with. If it was this simple I think in 3 weeks we would have solved it? Just sad.
8 people found this review helpful
O2 Slovakia, s.r.o.
08 April 2021
Ahoj. Ak sa ti nepodarilo zaregistrovať prostredníctvom overenia v aplikácií, stále môžeš zvoliť možnosť overenia pri doručení, teda pri preberaní zásielky. Ivan.

Dmitry Dudin
It is not possible to register, or at least to do it easily. Have tried to make a photo of my ID, with good light, with bad light, on a white background, without background, spent 5 mins with no success.
O2 Slovakia, s.r.o.
18 February 2025
We're sorry to hear about the registration difficulties you experienced. If you need help, just give our support team a shout. Or, you can opt for delivery with ID verification.