ONE VIDEO IS WORTH A THOUSAND TEXTS Communicate face-to-face in a private, ad-free space with no interruptions or intrusions. This award-winning video chat app isn’t social media. There are no “likes” or comparisons, and there are no tricks to keep you on the app for longer than you wish.
SIMPLE, CONVENIENT, ANYTIME CONNECTION Send a video. Get one back. Talk one-on-one or in groups. Continue the conversation on your own schedule.
YOU DON’T HAVE TO COMPROMISE ON TRUST Our purpose? To help people feel close. To fulfill it, Marco Polo does things differently.
We monetize responsibly. The Marco Polo Plus subscription plan allows us to make money in a way that’s true to our purpose – no ads, no selling your data – while maintaining a free service for the majority of our community.
We hold ourselves accountable. Earning your trust is vital to our team, from the technology we create to the business decisions we make.
We measure our impact. Does our product deliver on our promise and our purpose? Does it make people happier? Research indicates yes, and we commit to conducting this research regularly to ensure we stay on track.
CHOOSE THE VERSION THAT FITS YOUR LIFE Marco Polo is FREE, with: Unlimited chats and groups Emoji reactions and fun special effects Sharecast, our newest feature. Send one video to everyone in your circle, and only you see reactions and replies. It’s the convenience of groups with no cross-conversations.
Marco Polo Plus offers premium features including: 1.5-3x speed control Background listening Custom and animated emojis 6 Plus Passes so you can share 2 months free with friends and family
PLUS SUBSCRIPTION PRICING PLANS Marco Polo Plus Individual Annual: $5/month billed annually at $59.99 Monthly: $9.99/month billed monthly
Marco Polo Plus Family Save with up to six memberships with one plan. Plus Family is not limited to members within one household. Annual: Less than $2/month per membership billed annually at $119.99 Monthly: $19.99/month billed monthly
- Payments are charged to the user's Apple ID account at confirmation of purchase. - Subscriptions automatically renew unless the user cancels at least 24 hours before the end of the current period. - The account is charged for renewal within 24-hours before the end of the current period. - Users can manage and cancel subscriptions in their account settings on the App Store.
Terms of Service: https://www.marcopolo.me/terms/
Updated on
27 Jun 2025
Communication
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
It was great right up until they started charging $5 per month for a full featured version... I would pay $5 per year for the features, but not per month... Although now I'm paying it per month because it was too annoying not to have the features... I think there would be more customers if it was maybe $10 a year or something like that.
1 person found this review helpful
Joya Communications
27 June 2025
Marco Polo has been a completely free app since 2014. As a company, we need to make Marco Polo a sustainable business. We also don't want to have ads in Marco Polo, or sell your data, as many other social apps do. Learn more: bit.ly/EvolutionofMarcoPolo
Danielle Pavliv
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08 June 2025
The paid features don't work on Android (this has been an issue across 3 phones so it's not just my phone). Customer service was unable to find a solution and was completely unhelpful. They won't offer a refund despite the fact that I've paid over $120 for a Plus membership for my friends and I. They also launched automatic AI transcription without clear notification (passive opt-in), which feels sketchy. Unfortunately I can't recommend this app.
1 person found this review helpful
Joya Communications
10 June 2025
Hi Danielle, thanks for reaching out and leaving a detailed review. We're so sorry for the experience that you've had. Our Team will be reaching out to you to investigate further and see what options we may have available to help further.
Tayla Sluss
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21 June 2025
Keeps crashing!!! I've used Marco Polo for years and plan to continue to do so, but since yesterday, my app crashes every time I go to watch the Marco's I've been sent. I can't even open the app long enough to report a problem within the app. This has never been a problem before. I tried to update the app but there's no update available. I use this app weekly so I'm hoping this will be solved pretty soon!!
Joya Communications
27 June 2025
Thank you for reaching out. We completely understand your frustration and apologize for the trouble. Our support team is here to help and would love to assist you with this issue. Could you please email us more details at help@marcopolo.me so we can troubleshoot? We appreciate your patience!
What's new
Thanks for using Marco Polo! We update the app every week to provide a faster, more reliable experience. Turn on auto updates to make sure you always have the latest version.