TracFone My Account

Name: TracFone My Account
Availability: InStock
Rating: 3.464869499206543 (53038 reviews)
Author: TracFone Wireless, Inc.

TracFone Wireless, Inc.

3.5

53K reviews

5M+

Downloads

Everyone

About this app

Manage your Tracfone Wireless service anywhere, at any time. Download the Tracfone My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.

Tracfone from TracFone Wireless, a Verizon Company

Updated on

Jun 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, App activity, and App info and performance

This app may collect these data types

Location, Personal info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.5

52.1K reviews

M J

May 17, 2025

Just transferred all content to a new cell, but couldn't call out or text. Automated device said 4 different times, it was activated. Finally pressed CHAT in this app & got a brilliant Cust Serv rep (Rinaly) who was fantastic. He thoroughly checked out my phone & Activated it, as it really was not Activated like automated thing said. He gave very detailed instructions to follow while he waited for me to complete. Been a TF customer for years & am so grateful. Thank you.

108 people found this review helpful

TracFone Wireless, Inc.

May 18, 2025

Hi, M J. Thank you for your loyalty throughout the years! We're always working hard to improve the app. Thanks for your download and feedback. ^Franz

Edward StOnge

June 16, 2022

Having the same log in failure issues as several other folks. Have tried uninstall/reinstall several times. Also, tried log in using phone#, e-mail, Sim id, etc. Nothing works. I've been using this app for several years and it's always worked great. Please help. Update: Thank you Frank, I don't know what you did but, the app is back up and running.

4,100 people found this review helpful

TracFone Wireless, Inc.

June 16, 2022

Hi Edward StOnge. We regret for the inconvenience caused. Try to uninstall the app and install it again. If this does not work, please chat using this link http://bit.ly/2CuBvXO. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^Frank

A Google user

October 27, 2018

When I first installed the application a few months ago, it worked perfectly. Loved being able to get the balance on my account. About three months ago that changed, can not get my account balance unless I go to the website. I have reinstalled the application, same thing, no balance to show. It is a waste of my phone space to keep this app.

588 people found this review helpful