
David Danske
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rated them one star two years ago... had no problems since then, until three weeks ago. I was shorted an item. Taco Bell support kindly gave me a coupon on my next order. I went back to use that coupon and the saved debit card is now "unauthorized." I reached out to support and haven't heard back in almost a week. A buggy app is one thing. Terrible support is another. I guess they just don't want me as a customer.
2 people found this review helpful
Taco Bell Mobile
July 1, 2025
We're apologize for any issues you're seeing while on Checkout. Please reach out to us from the email address associated with your Taco Bell account to DigitalSupport@tacobell.com.

Scott “PepperNip” Satkowiak
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Update: Years later and this app is still a mess. No option to remove toppings from an entire order or simply allow a profile to automatically remove certain toppings from every order. Favorite orders don't work because they change their offerings so often. I rarely order it the same way. Everything is still so tedious, clunky and unorganized. Not to mention how often they will advertise something in the app that you can't even order. 2 star down from 3 because you have had years to fix it.
62 people found this review helpful
Taco Bell Mobile
June 21, 2025
We're sorry for any inconvenience you've faced with our app. For effective support and solutions, don't hesitate to get in touch with us at DigitalSupport@tacobell.com.

Timmy Newmark
The app is pretty bad. Rewards aren't available everywhere, not all combos are available everywhere (even though it gives you the option to select it), the app doesn't even work often, and it doesn't automatically update to the nearest location (or mention you're far away) so sometimes you get to the end of creating your order to realize you have to completely change redo your order and choose new options since those aren't available at the other location. Too many problems
45 people found this review helpful
Taco Bell Mobile
June 23, 2025
We’re sorry to hear you’re having issues with our app. Please reach out to our team at DigitalSupport@tacobell.com, and we’ll gladly look into this.