Île-de-France MobilitĂ©s

3.7
86.1K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Île-de-France MobilitĂ©s is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, VĂ©lib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo day (this fare doesn’t permit you to go to airports, week or month passes
- Special tickets (anti-pollution package, Paris-Visit Passes...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France MobilitĂ©s application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.
Updated on
Jun 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
85.4K reviews
Brittany WJ
May 19, 2025
Fire all of your UX, dĂ©signers, dev team - an infuriatingly incompetent system at every single level. App (you'll need 3 different apps for it to "work"), machines, the physical cards (because even if you've already had to pay the 2€ extra for the paper or plastic card you'll have to buy it again. Not what the name implies: cannot be used within all Île de France (just paris), and doesn't provide up to date info for those with mobility needs. 0 stars.
11 people found this review helpful
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Île-de-France MobilitĂ©s
May 19, 2025
Hello, I’m sorry if the app does not meet your expectations. Regarding the Navigo Easy pass, it can be recharged at the distributors or via the app. There is no need to redeem it every time. However, some tickets cannot coexist on the same media : https://www.iledefrance-mobilites.fr/cohabitation-titre-de-transport. Have a nice day, Jack from IDFM.
Stephen Fyfe
May 21, 2025
This advice is esp for travellers com from CDG and perhaps other airports. Take your time, especially this app operates slightly differently from other train ticket apps I've used. An almost helpful English guide that takes you through installation, which includes another side app to actually load on the tickets. My bank had problems with authorisation, so double bag with a different credit card. Once loaded, you are ready to go, but it's not obvious the app is running as it uses NFC.
5 people found this review helpful
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Île-de-France MobilitĂ©s
May 23, 2025
Hello, thank you for your comment. The My Navigo tickets (or contactless tickets extension depending on your phone configuration) serves as a safe for secure storage of tickets. Contactless is indeed done with the NFC. Good day, Maja from the Île-de-France MobilitĂ©s team.
Szymon
February 6, 2025
Worst transport app and registration process ever seen, especially when you're in a hurry - it takes ages. On top of that, it doesn't warn you when you're buying more than one Airport tickets, that you can't buy it for other people so it makes no sense, because when you have more than one, you can't buy a single metro ticket until you use all your Airport tickets!!!! And certainly you can't refund tickets you bought. Ruins your trip to Paris right away....
24 people found this review helpful
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Île-de-France MobilitĂ©s
February 7, 2025
Hello, I am sorry for these difficulties. I invite you to write from your phone at https://applidium.page.link/sav-contact-help for analysis and to provide you with an appropriate response. Have a nice day, Mina from the Île-de-France MobilitĂ©s team.

What’s new

NEW
Navigo Liberté+ is now available on your smartphone!
We regularly update the Île-de-France MobilitĂ©s app with technical improvements, bug fixes, and new features to make it even more reliable and efficient.
Thank you for using the Île-de-France MobilitĂ©s app!