4.6
33.1K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Air NZ app – your trusted travel companion – lets you:

• Take control of your flight bookings – change your seat, add a bag, manage your meals, and more.

• Check in online, from anywhere, and scan your digital boarding pass to print bag tags at the kiosk, board your aircraft, and if you're eligible, enter the Air New Zealand lounge.

• Hold up to 9 boarding passes for your group or family under the same booking. Bookings with infants can't currently be supported.

• Have real-time flight info at your fingertips with up-to-date gate and seat info, boarding and departure times, and more.

• Receive notifications with key flight information – you'll never miss a beat.

• Order coffee from your phone, and we'll let you know when it's ready to collect. Air New Zealand lounge access required.

• Purchase travel-related services such as travel insurance, parking, airport taxis and shuttles, hotels, and rental cars.

• Track your Airpoints Dollars™ and Status Points balances, view your benefits and latest activity, or access your digital Airpoints™ card straight from your phone, plus find Airpoints Partners to help you earn Airpoints Dollars every day.

• Access and use your digital Koru card when you have a Koru membership.

• Access quick links to book or change flights on the fly.

• Stay organised – add flight details to your calendar, and share them with others.

Things not as effortless as they could be? We'd love to hear from you. Use the 'Help and Feedback' menu in the Air NZ app to see your options.

By downloading, installing and using the Air NZ app, you agree that you have read, understood and agree to our Website and App Terms of Use at airnewzealand.co.nz/website-terms-of-use and our Privacy Policy at airnewzealand.co.nz/privacy.
Updated on
19 May 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
32.4K reviews
Darran Lowes
20 June 2025
Great app and in general keeps getting better but a few issues on Android particularly since the most recent update. 1) Tapping the widget no longer opens the app which is frustrating. 2) The widget doesn't show flight time or status anymore which was the most useful thing. Perhaps if you had two widgets, one the current minimalist one and a second larger one with more information? 3) The first time I go to open the ticket with the QR code it just opens a black screen initially. Works second try
6 people found this review helpful
Did you find this helpful?
Mark Haury
26 May 2025
Can't view bookings or boarding passes, or anything else other airlines use their apps for. The app and Web site are both a hot mess, getting worse all the time. (App isn't a real app, it's just a browser front end.) App keeps logging me out from one page to the next. Plus they've gone from honest price quotes to charging fees for every little thing, increasing the cost by hundreds of dollars for basic things. Recent trips have resulted in hours of hassles at airports.
4 people found this review helpful
Did you find this helpful?
Andrew de Waard
30 June 2025
Very easy to navigate. For a not so app savvy older person, I found the AirNZ app straightforward and intuitive. Things I would think of wanting to do, were offered and suggested. Am now confident to do away with paper tickets also. Well done AirNZ.
2 people found this review helpful
Did you find this helpful?

What's new

Kia ora ✈️

We’ve made improvements and fixed bugs to ensure a smoother experience.

Scan once. Travel more.
We’ve updated the passport feature with NFC chip scanning, passport verification, and improved data handling.
Checked in online and no checked luggage? Upload your passport once and go straight to airside - no extra stop at the kiosk or gate to verify your passport.

Thanks for flying with Air New Zealand!