WE Connect by Windstream
3.1star
284 reviews
10K+
Downloads
Everyone
info
About this app
Designed with you in mind, the WE Connect customer portal app puts control in your hands through enhanced management and service configuration options. Use the WE Connect app to access your accounts through a secure, single sign-on interface that responds in real time and allows Windstream Enterprise customers to:
• View and pay bills
• Track orders
• Create, update and track support tickets
• Repoint Toll-Free numbers
• Set notification preferences
• Monitor network status, including the operation of SD-WAN EDGE devices
• Access the Windstream Enterprise online community
• Utilize OfficeSuite UC services including voice, video and instant messaging
• View and pay bills
• Track orders
• Create, update and track support tickets
• Repoint Toll-Free numbers
• Set notification preferences
• Monitor network status, including the operation of SD-WAN EDGE devices
• Access the Windstream Enterprise online community
• Utilize OfficeSuite UC services including voice, video and instant messaging
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.2
282 reviews
Kimberly Nelson
- Flag inappropriate
7 October 2020
This app makes me want to risk the Coronavirus to go back to work in the office and use my office phone. I have to call out to people multiple times just to be heard, the connection is often staticky, clients are continually saying they can't hear me, the app is constantly kicking me out. I lost an opportunity to engage one of my clients due to these bugs. Definitely would not recommend to anyone who wants to actually be productive and work. Terrible terrible app.
16 people found this review helpful
Darlene P
- Flag inappropriate
- Show review history
7 January 2024
Too many extra functions built into the new version for regular employees that will only ever use softphone. Also hate that the last number dialed stays in the dial box even after the call is completed. The only improvement this end user sees is in the inbound calls. I've had fewer missed calls with this version. UPDATE 1/7/2024: I have a new android phone running 13. The app will not work. My IT department can't get it working either.
5 people found this review helpful
John Phillips
- Flag inappropriate
- Show review history
10 March 2021
If I could give this app ZERO STARS I would! Not only does it not work correctly but their own help desk couldn't even figure out the problem. I called them 2x's a days for 4 days straight and nothing could be done. They just gave up! I was missing an option in this app of the remote softphone and every rep I spoke to just could figure it out. I reinstalled this app several times, rebooted my phone, tried the desktop version and even tried installing it on a brand new phone. Nothing! So sad!
10 people found this review helpful
What's new
Our team brings periodic updates to help improve the performance and efficiency of our app. This release contains:
- General enhancements and bug fixes
- General enhancements and bug fixes
App support
About the developer
Windstream Holdings II, LLC
wincanhelp@windstream.com
4001 N Rodney Parham Rd
Little Rock, AR 72212
United States
+1 800-347-1991
