
Samtation
- Flag inappropriate
- Show review history
This app is great when it works. The app crashes quite a bit, and a main feature many people want to use is room and voice control grouping. Unfortunately, the group feature on this app always bugs out, forcing me to delete the group and try again. Sometimes it even tells me to delete the devices in my home. I have blinds in my entire house, so restarting them all is a treat. Besides, auto open and close using my voice without the group feature is bad. please fix this..
2 people found this review helpful
SWITCHBOT INC
30 June 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support? When our support team receives your feedback, they will offer you professional assistance ASAP. (Please log in to the SwitchBot App → Profile → Support → Feedback)

Joseph D
App works well, but holy smokes does it try to trick you into subscribing/notifying you about everything they want to SELL! I know apps do this (which is annoying), but this app takes it to the next level! Deceitful little notices disguised as errors when there isn't an error: they just want to trick you into agreeing to their mailing list/SPAM. Last product I'll ever buy from this company due to this shady app. Be better and I'll look at other products you're selling, but no for now.
6 people found this review helpful
SWITCHBOT INC
30 April 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support ? When our support team receives your feedback, they will offer you professional assistance ASAP.(Please log in to the SwitchBot App → Profile →Support→ Feedback)

Summer Scott
- Flag inappropriate
- Show review history
Update i finally got the app working. I think it had to do with additional permission settings that are not made clear in the app. If you have issues with the app not seeing your device go through permissions settings. the app is still pretty horrible. spend more time on basic functionality instead of trying to recreate Google home.