Optum Specialty Pharmacy

Name: Optum Specialty Pharmacy
Availability: InStock
Rating: 4.6964287757873535 (1656 reviews)
Author: Optum Inc.

Optum Inc.

4.7

1.66K reviews

50K+

Downloads

Everyone

About this app

The Optum Specialty Pharmacy™ mobile app helps you take control of your prescriptions and treatment, wherever you are. It's there when you need it, whether you're looking for support or have a question about your prescription. With the app, you can save time managing your prescriptions, giving you more time to do the things you love.

Manage your prescriptions
• Request and schedule refills
• Schedule delivery
• Track your order status

Keep your account up to date
• Save insurance and copay savings cards
• View and update account information, like shipping addresses
• Make payments
• View claims history

Optimize your treatment
• Manage your allergies, health conditions and medications outside of Optum
•Complete self-assessments for our clinical management program
• Get live support from a clinical care team member or pharmacist

Updated on

3 Jun 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info and Financial info

This app may collect these data types

Personal info, Financial info and 5 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.7

1.63K reviews

A Google user

25 September 2019

Information is great, ordering not so much! I've tried ordering the same prescription 3 different times (3 different months) through the app, and not once has it been processed correctly. I always get a call from them to straighten it out, but man it's a pain. I missed a dose due to the "system being down" according to the customer service rep. I'd ordered through the app almost a week before getting the call that the order had not been processed. Needs improvement!!!

114 people found this review helpful

Elizabeth Wade

22 July 2021

I installed this app just so I could write a review about this pharmacy. They provide horrible non centric patient care and have deplorable financial practices. We ended up paying them thousands of dollars out of pocket because of a billing system failure on their end that resulted in them not processing a claim until almost a year later after our insurance changed. When we contacted them to try to resolve the issue they were less than helpful and sent the bill to collections within 2 months.

24 people found this review helpful

Rebekah Duarte

8 July 2021

This pharmacy is horrible! App is even worse! Don't change your insurance at anytime while using them, because they will not change it on their end! They will continue to try to bill your old insurance! Then they will tell you that your insurance is not set to be the primary. When it's your only one!! And they refuse to fix it or even offer you help on how to fix it.

33 people found this review helpful