Kaiser Permanente

Name: Kaiser Permanente
Availability: InStock
Rating: 4.656662464141846 (121827 reviews)
Author: Kaiser Permanente

4.7

122K reviews

1M+

Downloads

Everyone

About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.

Updated on

7 Jul 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, Personal info and 7 others

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.7

118K reviews

Clayton Markel

8 May 2025

it works, sort of. The messaging and test results interfaces are awkward, and it's difficult to find things. It seems to have been designed without really thinking about making it easier for the end user, or without testing by actual people. But it does let you communicate, and get information, so there's that, which I guess is the purpose. Developers, if you want more feedback get in touch. There's too much to list in 500 characters

6 people found this review helpful

Petrovich Starovsky

27 February 2025

This app does what you need it to, but not much else. There are too many repetitive motions and input commands that could be streamlined and made intuitive. Far too often you cannot navigate within sub menus but must instead return to home screen, navigate the dashboard, wade through drop down menus and hope you don't fat thumb or lag click on something. Clean up the navigation and selection please.

Aaron Williams

12 February 2025

Frequently my medical records and messages are unavailable, my prescriptions aren't listed, and scheduling an appointment is next to impossible, essentially rendering the app useless. Also, I'm often interrupted by a prompt to fill out a feedback survey while I'm trying to navigate the pharmacy section. Not only is this frustrating, but for each survey I take when this happens I mention this issue, yet the problem persists.

5 people found this review helpful

Kaiser Permanente

28 March 2025

Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at KP-Member-Services@kp.org, or call the Member Service Contact Center phone number on your membership card. Thank you.