National Car Rental

4.5
12.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Tap into the power of the Emerald Club® with the National Car Rental® app. The National Car Rental app offers features to help you take control of your rental experience on the go.​

​Speed & convenience in the palm of your hand​
• As an Emerald Club member, profile details are automatically applied to your reservation to help you save time.​
• Access current and upcoming trip information as well as past rental history and detailed receipts.​
• Search National locations worldwide and view location details, like business hours, addresses and phone numbers – even get arrival directions to the car park.​
• Contact roadside assistance or 24/7 customer support, and access frequently asked questions.​

Tools for the control enthusiast​
• Reservation assistance provides you with timely and important information about your rental when you need it.​
• Manage your Emerald Club profile, view your progress to the next Emerald Club tier and credits toward free rental days (covers base rate, time and mileage only).​
• Extend your rental directly from the app by simply choosing a new return date and time.​

Virtually everything you need to get on the road​
• With Emerald Checkout℠, you can take control to a whole new level at Emerald Aisle locations. Scan a vehicle in the aisle (and view details like mileage and features), confirm your rental options and accelerate your exit process with a Virtual Pass barcode.​

​By clicking on "Install", you consent to the Terms of Use (https://www.nationalcar.com/en/legal/terms-of-use.html) and Privacy Policy (https://privacy.ehi.com), including access to or storage of performance and usage of device and/or app-related data for analytic purposes by National Car Rental or its third-party providers.​
Updated on
14 May 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.4
12.2K reviews
Denna Neely
10 April 2021
App is good for making reservations but was unable to extend reservation when needed to. App stated I could not extend the rental and that I needed to call the number listed on the screen. When I used the convenient "one click" method to call the number provided it dialed a number that is no longer in service. App needs to be update with a new phone number. Had to go to website and find the correct number to call. Spent 22 minutes on the phone with customer service to extend rental 1 day.
9 people found this review helpful
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A Google user
16 December 2019
Using app for first time and it was a bit confusing. Wanted to create a new reservation using free days. Since I already had a reservation, the free rental button gave the impression I could apply the free days to the existing rental. 20 minutes later I was able to figure out what to do. In my opinion the free rental option should be on the reservation page.
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Colin Voskuil
14 October 2021
This app is very misleading if you book via PC profile. It won't bring up reservations without confirmation number and loses the reservation every time it's closed. It also told me that a reservation was pending and customer service must be called. No email was sent verifying this and it was patently false. Basically, if I had lost the email with confirmation number, I'd have no evidence that the reservation existed. No text, no email on the day of pickup etc.
11 people found this review helpful
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What's new

Take control with our redesigned car rental app - speed and convenience in the palm of your hand. Enjoy access to the benefits you know and love to manage your car rental needs and help you continue to Go Like A Pro®.

Here's what we did for National Car Rental version 6.7:
• Fixed bugs, improved the UI, and did some general cleaning up under the hood.