DoorDash - Business Manager

4.1
1.14K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash.

TRACK LIVE ORDERS
Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime.

MANAGE STORE AVAILABILITY AND HOURS
Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash.

GET DAILY BUSINESS DATA
View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash.

USE WITH THE ORDER MANAGER TABLET APP or POS
The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols.

Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US

ABOUT DOORDASH
DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia.

Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time.

Get your business on DoorDash at get.doordash.com
Updated on
25 Jun 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Files and docs and 2 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
1.12K reviews
Phalisha Hillmann
10 July 2025
how do you expect businesses to be able to optimize their menu to the fullest extent if trying to added or update the menu takes 20 minutes per item because your app is so slow? menu updating should be easier, and not run sooo slow. hopefully you update this feature so businesses can perform better.
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Jennifer Y
2 July 2025
the option to edit the menu doesn't load or is very laggy
1 person found this review helpful
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Abraham White
11 June 2025
Security needs improvement. QR codes need to be provided by the Dasher at each location as a "Check-In" measure. With this, locations that have had reported issues from single dashers can be blocked/blacklisted for a set time for either incompleted dashes/blatant theft by dashers. Good dashers are being ridiculed for being sent to a location with over 4 pickups of the same order. The 2nd in 2 days.
1 person found this review helpful
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