BISSELL Connect

4.4
3.36K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Simplify your cleaning routines with the BISSELL Connect App. Did your dog make a mess of breakfast right as you’re heading out the door? Use the app to set a cleaning schedule with your robotic vacuum. Wondering what’s the best way to clean up your cat’s wet or dry mess? Check out our cleaning tips and videos to make the most of your BISSELL device. The BISSELL Connect App gives you the power to manage your connected BISSELL products anytime, anywhere with your smart device, so you can get on with your busy day.
 
BISSELL Connect Features
- See the status of your connected BISSELL products and easily reorder formula, brush rolls, and filters.
- Analyze your cleaning history.
- Access helpful tips, videos, and guides to keep your machines cleaning efficiently.
- Adjust settings from the palm of your hand.
- Update your cleaning machines and access the latest features and software updates.
- Start, stop, dock, set modes and schedule cleans for your robotic vacuum right from your phone.
- View and customize your SpinWave R5 map
 
Requirements
- Any BISSELL connected product
- 2.4 Ghz Wi-Fi network
- Android 9 or higher
Updated on
27 May 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
3.26K reviews
Ira Dorter
3 May 2025
terrible app. My spinwave which had connected to the app for 2 years could no longer connect. I bought a factory refurbished unit from Bissell and that couldn't connect either then I bought a brand new unit, and it won't connect. in the meantime I have spent t literally hours on the phone with various tech support people...an utter waste of time. Now I can only use the robot manually which means I lose many operating functions
1 person found this review helpful
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bissellinc
5 May 2025
Hello Ira. We sincerely apologize for the inconvenience you've experienced with the BISSELL connected app and your SpinWave. Our team is committed to improving our products and services and we would like to investigate this matter further to find a solution. Please reach out to us at support.bissell.com and mention your review.
D Te
14 March 2024
Worst setup ever! Cannot get the device to connect to wifi, QR code doesn't populate any fields, and you have to start from the beginning every time when it doesn't connect, meaning you're manually entering the data again and again. Tried using the the "Email Consumer Support" feature but it is "disabled for Beta". Terrible UI/UX. Wondering what else is not going to work on it.
4 people found this review helpful
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bissellinc
15 March 2024
Sorry you're having this issue. We're happy to take a closer look at this for you and get you up and running! Please give us a call at 1-844-383-2630 or visit support.bissell.com for chat, email or text assistance.
Brandi Moore
25 April 2024
Won't connect to wifi. I'm connected to the 2.4 wifi (I need this for another app too, so I'm familiar with that process). It'd on like it says it needs to be. Reset it.. I've followed the steps to a T. I've tried all the troubleshooting steps it said, it simply won't connect. I've been trying for a while now over and over with zero luck. I've even resorted to YouTube videos to see if anyone had tricks, but again it simply won't connect.
5 people found this review helpful
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bissellinc
26 April 2024
Hi Brandi. We're sorry you were unable to connect to the app, but we're always happy to troubleshoot with you! Please contact us directly at 1-844-383-2630 or visit support.bissell.com for chat, email or text assistance.

What's new

Bug fixes and improvements

App support

Phone number
+18002377691
About the developer
Bissell Homecare, Inc.
enterpriseapp@bissell.com
2345 Walker Ave NW Grand Rapids, MI 49544 United States
+1 616-344-6833

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