
Lynn S
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I am tired of these chains that offer apps where you spend more time trying to get them to work than to actually go to the drive thru. However, going to the location you don't get the discounts. So screw it, after spening multiple occasions trying to get my stupid free sandwich I'm not going at all. Cleared my cache, restarted my phone, changed multiple settings, uninstalled and reinstalled and still getting an error about my Internet connection. Doesn't look like I'm the only one. FIX THIS!
358 people found this review helpful
McDonalds USA, LLC
21 June 2025
Our app should always give you a smooth & hassle-free experience, Lynn. Share a few more details via the link so we can look into this: https://www.mcdonalds.com/us/en-us/feedback.html

Kēla Røxx
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This app is still incredibly glitchy and continues to be more of a hassle or inconvenience than anything else! Every time I attempt to use it (which isn't often due to the inconvenience) I have to uninstall and re-download the app, which is a complete and utter waste of time. On average you'll spend 10-20min battling with this thing just to place am order. App still sucks, wouldn't recommend amd Wendy's doesn't seem to have this issue.
9 people found this review helpful
McDonalds USA, LLC
13 December 2022
Kēla, try giving the app a quick uninstall and reinstall to see if that will fix things up. if not, then reach out to us via the link below so we can look into this further. https://www.mcdonalds.com/us/en-us/feedback.html

Lisa Tollefson
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Awful app. It's buggy, slow, chooses bizarre locations, and has for some reason decided that I don't want to use the drive-thru. It still flashes up then off every time I open it, even after multiple uninstalls and phone reboots. It would be helpful if there was a map to show where my options were located, but no. I have to pull up Maps on my phone, type in McDonalds, and then figure out what address I want. in all, I have to drop this from a barely functioning 2 stars to an irritating 1.
246 people found this review helpful
McDonalds USA, LLC
9 February 2025
it's not cool to hear, Lisa. try uninstalling and reinstalling and if that doesn't help, share your app email and any other supporting details here and we'll get back to you: https://www.mcdonalds.com/us/en-us/feedback.html