Paychex Benefit Account

2.9
479 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The PBA Mobile App is available for all Paychex Benefit Account subscribers.

Available features will vary and are dependent upon your employer’s plan options.

Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same Paychex login you use to view payroll information to now manage your Paychex Benefit Account
• No sensitive account information is ever stored on your mobile device

Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your medical FSA and HRA
• Use your camera or Cloud Storage options to upload receipts to submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Using the Dashboard, enter medical expense information and supporting documentation
• Retrieve your forgot username/password
• Report a debit card as lost or stolen
Updated on
31 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Financial info, Health and fitness and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.9
462 reviews
Marsha Patton
20 January 2023
This app makes it SO EASY to file a claim. While I normally would use my FSA card, I don't mind the times when I can't or don't, because of how quick and easy it is to submit a claim. The only thing I would change, is where the phrase "reimburse me" is the terminology used instead of using the word Claim, and it took me a few times to catch on to the app using different terminology than the website; wish it was less confusing in that way. Still, Great app! So glad to have it!
4 people found this review helpful
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Brian Aldous
8 November 2020
Absolutely Horrible The app and the website have been updated. Thier instructions for using it have not.. I have tried over 6 times to upload my receipts for my flex spending but there is no clear way to do it. I have emailed them and called as well but no response from them. I have started taking screen shots of my attempts to send them receipts. They denied my claim because they said I didn't send them my receipt. So frustrating
10 people found this review helpful
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A Google user
21 December 2019
Great app but has a few minor issues, such as scanning item for eligibility i have a Samsung galaxy J3 and the scanning function inside the app does not work for me but works on my wife's galaxy note 5. I would love if you can resolve this issue asap. All other scanning apps or any other type of scanner works on my phone perfectly besides this one please resolve this and i will give 5 stars. Thank you!
3 people found this review helpful
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What's new

Version 18.0 provides you with:

Enhanced security updates
Bug fixes

App support

Phone number
+18772441771
About the developer
Paychex, Inc.
app_support@paychex.com
911 Panorama Trl S Rochester, NY 14625-2396 United States
+1 844-729-9247

More by Paychex Inc.