4.2
2.09K reviews
1L+
Downloads
Content rating
Everyone
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About this app

Pepco’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Effortlessly view and pay your bill
· Report and check outage status
· View the outage map
· Check balance
· View account activity
· Manage your AutoPay and Budget Billing settings
. Report an outage without signing in
· View usage data, bill forecast and trends
· Compare your bills
· Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more
Updated on
26 Jun 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App activity and Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
2.03K reviews
J L
6 May 2025
I don't understand how a company this big has such a bad app. I do like the security with two point verification. But the pages won't load and it acts like it is on a dial up modem even though I have the fastest Fios connection available. Makes it a burden to almost impossible to go on the app to pay the bill. Please improve your app!!
1 person found this review helpful
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Lex Williams
15 October 2021
This app is ok it could be better, much better, it's slow as hell booting up and loading up from page to page. Also I wish it had the same functionalities as the thermostat. Example if the thermostat has any hold on it as in temporary hold or permanent hold you can't adjust the temperature from within the app, you have to go back to the thermostat press run to unlock the hold. Which means if you leave from home and you forget to do that then you just have to come home to a hot or cold house.
18 people found this review helpful
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Melissa Honigstein
2 November 2023
The app looks good, and the UI and navigation are make sense. But the one thing I really want is to see usage data, and it never loads. The website has the same problem. Thank goodness for the weekly report I get via email! It just gives me a random snapshot (kwh/day, or dollars per day, or my usage pattern for a particular day...) but that's better than nothing.
1 person found this review helpful
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What's new

"We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all."