
Sujay Ambelkar
I didn't used the app since last 5-6months n today when I tried to open I was automatically logged out. But when I try to login it doesn't even process it properly either via phone or via aadharcard number. I tried reinstalling but after installing I reopened the app then voila the app is still loading past 30-40min. Just amazing experience. Signal strength was also good even my handset is good latest OS, light cluster area. But wow app doesn't work. Critical bug!! Ignored Swiftly. Nice testing.
103 people found this review helpful
National eGovernance Division, Government of India
21 June 2025
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

Sharath Poojary
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Horrendous app. Update, Switch off developer mode, switch off vpn, switch off this, switch off that, don't use sequential numbers as PIN, don't use this, don't use that. It's like this app is not for people, but people need to hire someone to run the app. Horrible user experience! I don't understand how can someone develop something like this when there are millions of apps to learn from. It's so difficult to set it up at home, there's no way it's going to work during emergencies or on the move.
112 people found this review helpful
National eGovernance Division, Government of India
14 August 2024
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

Sankararajan
Frankly speaking, this is one of the worst ever App. Many times, it's a long procedure to be followed to open & use the app & it takes about 5 monutes for all these set up (Every time you try to use it, it asks for the OTP sent to your mobile phone. The Government people like the Railways & Police don't have the patience to wait for 5 minutes for your digital proof). God save us !!!!!
2 people found this review helpful
National eGovernance Division, Government of India
10 June 2025
Dear User, We regret the inconvenience that you experienced. We request you to download all your issued documents onto your mobile device so that you can show these documents to the officials in case of emergency.