
Adam
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App says I need to authenticate to see Rewards, but says login is incorrect even though the same credentials work on the computer. I completed the Rapid Pass on my computer. When finished, I clicked Email. The email doesn't show the barcode, just a broken picture icon. I go back and select Print. the print-out has a broken graphic icon where the barcode should be. The app doesn't acknowledge that I've already filled out the Rapid Pass. Why should I donate when you make it this difficult?

Jack
Most of the features are awesome, but there is still a lot of clunkiness. They had trouble with rapid passes being unavailable without cell service.... fixed that and created a new problem with donor cards being unavailable. The 'smart scheduling' that is based on your last appointment doesn't account for having given blood on day of, despite the app having access to that appointment. Solvable with 'Were you able to give today?' The in-app scheduling is clunky overall.
1 person found this review helpful

Michael M
Its always a challenge to say I had a great time when someone is sticking a #16 sharp pipe into my arm but it was actually a good time. The staff was really nice, the equipment was flawless, the wait was negligible, and the discomfort fleeting. Though the snack selection was a bit narrower than usual the Oreos and 'Cheez-its' were great! (there were others also but not my preference).
13 people found this review helpful