PostNord: Track & Send Parcels

4.2
80.8K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Keeping track of parcels with PostNord’s app is simple. Create an account in the app and have your parcels added automatically, and much more:
• Track PostNord parcels, both those you receive and those you send
• Pick up parcels without a paper slip.
• Share parcels with others so they pick them up for you.
• Don’t miss any parcels updates with notifications.
• Choose how you want your home deliveries in Sweden and Finland.
• Manage and sign up for Modtagerflex in Denmark.
• Find service points, mail boxes and parcel boxes.
• Open parcel boxes
• Search for postal codes.
• Chat with customer service in Denmark.
• Buy postage in Sweden and Denmark.
Updated on
1 Jul 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
79.2K reviews
Emmie “烏” Ehlin
2 June 2025
when it works, it works, but when it doesn't work, it really doesn't work. if you ever need support for anything, trying to contact their support, which has to be done through this app, either doesn't work at all, or you have to wait multiple hours for them to just respond with "I dunno" and close the chat. why not just offer email support at that point.
2 people found this review helpful
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Heba AD
9 June 2025
some times it work perfectly and other times it is totally unreliable, recently tracking information is not updated most of the times,for example it keeps saying waiting sender and the sender dropped the package days ago! and the customer service team on phone takes ages to reply ...it is a long wait!
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Oliver Dybdal Booth
7 July 2025
PostNord advertises that you can chat with customer service through the app with the chat function - in reality, if you ever want to anything other than an AI with a few premade answers, it will refuse to connect you with a human, stating that "they are extremely busy". This is a blatant lie, as customer service cannot be "extremely busy" for an entire day. They lost a package of mine and promised to get back within 3 business days. Just like the package, this hasn't arrived. 0/10.
1 person found this review helpful
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What's new

Improvements
• Fixed a couple of bugs and polished some details.