Universal Orlando Resort

Name: Universal Orlando Resort
Availability: InStock
Rating: 3.1766233444213867 (8701 reviews)
Author: NBCUniversal Media, LLC

NBCUniversal Media, LLC

3.2

8.7K reviews

5M+

Downloads

Everyone

About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act

Updated on

23 Jun 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 2 others

This app may collect these data types

Location, Personal info and 6 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.2

8.2K reviews

David Zukley

3 July 2025

Better than some park apps. we had issues filtering ride height requirements. you can only filter by increments of 5", but the ride Requirements do not match this. so if you have a kid that is 37" tall you have to filter by rides 40" and under. we had a issue that we brought our daughter to a 40" and under ride went through the entire line and she wasn't able to ride it because she was too short (we should have checked before). we should be able to set the exact filter requirements.

NBCUniversal Media, LLC

5 July 2025

Hi David. Thanks for reaching out! It's great to hear that overall, our Mobile App helped you make the most of your visit. However, we do apologize for any difficulty you encountered when filtering height restrictions, and your feedback will be passed along to the appropriate teams. Thanks again for this review, and we hope to see you again soon!

Lindsey Jones

4 July 2025

Everything has been fixed, except I can't link my hotel reservation to the app. Other than that, I've seen no more issues as of yet. Im able to make dinner reservations and mobile order food just fine. The wait times are accurate. Park map and directions are accurate. I'm able to pull up my passes and tickets with no problems. Universal pay works. Please fix the hotel reservations linking.

14 people found this review helpful

NBCUniversal Media, LLC

5 July 2025

Hi Lindsey! Thanks for updating this review; we're thrilled that you had a better experience with our Mobile App! That said, we're sorry for any disappointment regarding hotel reservations, and this feedback will be passed along. If you'd like to provide more details, please contact 407-224-4233. Thanks again, and we hope to see you again soon!

Cristiano Machado

9 June 2025

When adding Epic Universe to the app, the parking reminder feature was broken. This is evident as all rows from 100-500 which the Epic lot also has, appear blank on the CityWalk lot, but rows in the 600s (which Epic does not have) still appear. It seems developers did not assign the Epic lot its own set of rows, and rather "stole" those rows from the CityWalk lot. Further, it would be nice to have reopening alerts after attractions are delayed as part of the wait time alert feature.

6 people found this review helpful

NBCUniversal Media, LLC

11 June 2025

We regret the issues had with our Parking Reminder and Wait Time Alert features, Cristiano, and will absolutely share your feedback and suggestions with the proper teams. We'd love to speak about this further at 407-224-4233, option 5, or GuestServices@UniversalOrlando.com, referencing this review. Thank you for sharing your feedback with us.