
Beverly Coate
Installation was easy connecting to Alexa was easy. Trying to connect to the Remote Lock program is NOT easy. I can't find where the link is to put in the location. There is no Dashboard with links above the home page like the support page shows. I can get help support via email but he is in China And I don't know what time zone to expect a return answer. but if anyone knows how to find the dashboard menu for remote lock please put it up in reviews.

Darron Nixon
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Really impressive features. I actually like the app and so long as you follow the instructions it will work for you too. Obviously bluetooth has its limitations and so long as you have invested in the hub for the lock to connect to the internet and all are in range then it works fine. I like passage mode so you can keep the door open for short periods and the fact the you can invite people or issue temporary codes. being able to operate from a distance has been great for the unexpected.
100 people found this review helpful

cordvision Mac
App has a lot of potential but key features don’t work as promissed or are unreliable which makes the app useless. Push notifications (when the doorr gets unlocked) don’t work. I tried reinstalling the app, deleting the cashe etc. but had no luck. A lot of other users appear to have the same issue. Some door unlock events are not recorded in the ”records”. Works most of the time but not always. Not sure if this is an issue with the lock or the app. No Home Assistant support.
42 people found this review helpful