4.8
126K reviews
5M+
Downloads
Content rating
Everyone
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About this app

GoTo is the premier provider of flexible-work software designed to easily help you connect with customers and colleagues. The GoTo mobile app offers a simple, secure and fully integrated phone, messaging, meeting, training and webinar solution that’s ideal for communication and collaboration anytime, anywhere.

On top of that, get more ways to meet your customers' rising expectations with our multi-channel inbox communication capability through SMS, Webchat and Social Media channels, all in one place.

Simple business communication:
- Work from anywhere and stay connected with your customers and colleagues
- Use your personal device without compromising your private phone number
- Consolidate all your voice, messaging and video communications in one app
- Take advantage of HD Audio and Video Quality in all your communications
- Control all your meetings through Business Calendar Integration & Meeting Reminders

Empower your business:
- Control what business number your customers see by switching between multiple business numbers through the Caller ID Swap feature
- Make sure your customers receive calls from numbers they know by enabling Call Back with the original caller ID
- Fully manage the behaviour of an incoming call through Find Me Follow Me
- Never miss a call with Instant Response, allowing you to automatically send a text message to calls you could not answer
- Switch to your PSTN cellular phone number if you’re in a remote area where data coverage is poor
- Retrieve and merge your device’s local contacts with your company’s contacts

Engage with your customers:
- Never miss a message through Inbox, where your SMS, social, surveys, and web chat conversations are all in one place
- Assign, unassign and resolve conversations on the go directly from GoTo mobile
- Control your customer communication by initiating conversations with them

Download the GoTo mobile app today!
Updated on
8 Jul 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, Messages and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
118K reviews
A Google user
20 February 2020
I need to use this app for work as it is compatible with our phone system and for the most part it works fine. However, I would like to customize the Ringtone so that I can easily tell the difference between a work call and a personal call on my cellphone. I feel that it's kind of essential for that to be a feature. Also, it does ring slightly delayed which often makes me worry that by the time I answer the person on the other end will have hung up, but so far that hasn't happened. I did just read that the ability to change the ringtone is coming, which is great. I hope you'll post an ETA on when we could expect that update to arrive.
44 people found this review helpful
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Rachel Himel
1 November 2020
The app is okay, but it certainly has a lot of issues that I've discovered. It freezes constantly, and it loses connectivity often. It doesn't seem super user friendly, and it can be difficult to find what you need. Also, I'm confused with how sometimes names show up on messaging and sometimes not, even when you've got the number in your phone already. With that being said, I do appreciate having the number of everyone in my company in the list of contacts.
22 people found this review helpful
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Matthew Kiser
4 September 2020
This app is in need of top to bottom bug fixes. When transferring on mobile I cannot scroll through contacts. I used to be able to click the letter on the right to bring me to other contacts but that no longer works either. I am now limited to my top 3 alphabetical contacts. And that's only one issue of many. 9/4 rating update. I've dropped this to 1 star. Call log does not refresh. If it were not critical for work I would not use this app at all. UI is a huge issue.
22 people found this review helpful
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What's new

Inbox
- Contact Center inboxes are now supported on mobile. Agents can log in and out of all call and inbox queues from the app.

General
- Bug fixes & improvement