
John Yi
Possibly the most glitchy app I still have installed on my phone. I haven't been able to login to my KK app for over a year, maybe more than two years! YES! that means NO rewards for the thousands of dollars I have spent on orders for my company as well as personal. Last time I was able to login, I had a free dozen waiting to be redeemed. Never did get that dozen either. Customer Service/Support is pretty much as bad as it gets.
35 people found this review helpful

Kat Spaw
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Nearly every time I use this app, one issue or another happens. I made an order last evening for pick up today. I wanted to check it in the app today to see if there's any kind of confirmation it was successfully completed. I go to the "Recent Orders" section only to have a window pop up that it's unable to get customer recent orders. I hope all's well with my order. Wish I could tell before I head that way! Please fix your consistently buggy app, KK!
31 people found this review helpful

Jennifer Gardner
If you used Facebook to create your account, good luck accessing it. Save for a short period of time, I haven't been able to log in because of some "app unavailable" error that has persisted for literally years. Don't bother trying to contact customer support via the website, either -- while they have a process specifically about FB log in, they make you choose a store to send the feedback to, which makes absolutely no sense and cannot be skipped.
34 people found this review helpful