
Darlene Scott
I've had SECU for years. I've never had a problem. Great to work with if you need assistance. In my experience they've always been helpful and have provided great customer service. I like they have many locations throughout the state and you can get service from any of them. Good experience with telephone customer service. I do really like you can get ahold of a SECU customer service representati 24 hours a day. I have dealt with multiple banks in the past. SECU surpasses their competitors.
212 people found this review helpful

Michael Weiss
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App is pretty basic, but easy to use. Really wish they'd add a mobile deposit. Unfortunately I can't use the app anymore as it crashes the phone every time I try to use it. Not sure what they did in the most recent update, but I wish I could go back a version. Update: these folks have an awesome app development team who reached out to me after I left a review stating that I could no longer get the app to work. It's working smoothly now (but I still wish they had mobile deposit!).
52 people found this review helpful
State Employees' Credit Union
18 May 2020
We are currently working on adding Mobile Check Deposit to the Mobile App for our members. We're sorry the app isn't working for you! Could you please forward your information and a description of your issue with the app to appfeedback@ncsecu.org so we can further troubleshoot? Thank you!

Denim Schmenim
JUST downloaded. Works fine for basics like balance checking...BUT... WHEN is MOBILE CHECK DEPOSITING going to be AVAILABLE? It is a tad disappointing that this isn't an option, nor do we have info that it will, at any point, be rolled out. During these pandemic times, was it wrong for me to expect more? It is taking up space on my phone and is essentially useless, for me anyway, without mobile check depositing. Kudos on having a clean interface and user-friendly.
42 people found this review helpful
State Employees' Credit Union
6 November 2020
We are pleased to announce that Mobile Check Deposit is now available! Please update your app to the latest version, try it out and update your review with what you think. We would love to have earned your 5 stars! As always, thank you for supporting your Credit Union!