
Michael Kelly
Extraordinarily frustrating to use. The directions go along plausibly for the first 80% of the set up. Then they ask you to scan a QR code but fail to tell you where that might be found. When you stumble upon it, there's yet another problem. They send a digital security code but no instructions where it is to be transcribed. Then you can't turn off the app! LOL it just keeps scrolling along. Even the accountant didn't know how it worked. Frustrating app. Seriously user unfriendly.
220 people found this review helpful

emcbabe
This system is very clunky. Every time I want to access my accountant's site, I have to wait for a code, and now it's not showing up on my phone, no matter whether I log out or log in again. So the MFA doesn't work. The code isn't coming by text or email, and that is the only sending info I gave to the app. Getting the app to work is wasting my time! I may as well drive over to the accountant's - it would be quicker.
28 people found this review helpful

Teri Williamson
Far too difficult to get set up. How am I supposed to set up to scan QR codes with my phone when the qr code IS ON MY PHONE!!?? Ridiculous. I'm better if waiting for the mail to arrive. I hope I never have to use this app ever again!!
3 people found this review helpful