
Amanda Baker
So frustrating that there are no audiobook controls while reading the text. I like to watch it highlight as the audiobook reads but am unable to pause or watch how far I fast forward or rewind in the text because I have to go to another screen to reach audiobook controls, I can't see the text at the same time, I have no idea how far to rewind or fast forward. After digging I did find where I could add to my menu to "read from here" but this is not a user friendly app at all.
5 people found this review helpful
Pearson Education, Inc.
3 June 2025
Thanks for sharing this detailed feedback. We understand how frustrating it is to navigate audio controls while trying to follow along with the text. Your insights are valuable, and we’ll pass them along to our product team as we work to improve the experience. If you'd like to share more, feel free to email us at PearsonPlusFeedback@pearson.com.

Jessica Stohon
The app has a lot of nice functions and study material if the subscription you are paying for includes that which is great. HOWEVER, the audio feature I pay for in my subscription will not work. I have uninstalled and reinstalled, restarted my phone, checked all the app settings, contacted support and have not heard back yet, and still the feature will not work. That feature is something I find very useful so not having it functional takes away from a 5 star review.
4 people found this review helpful
Pearson Education, Inc.
17 June 2025
Hi Jessica - we apologize for the inconvenience. It sounds like you've taken all the right troubleshooting steps, so we’d like to investigate this further. Please email us at PearsonPlusFeedback@pearson.com with your account details and the name of the book you're trying to use the audio for. We'll make it a priority to get this resolved for you.

Nito Loma
Good tools, very buggy and annoying. The audio book doesn't save your spot. If you are listening to the audio book and you try scrolling up or down past where the audio book is reading, it yanks you back to where it is. If you swipe to the next page, the audio book stops, doesn't save your spot, and you have to try to find the time mark you were at. The AI study tool is pretty solid. Sometimes, it will give the wrong info, but that's very, very minimal.
3 people found this review helpful
Pearson Education, Inc.
4 March 2025
Hi Nito- thanks for your feedback! We're glad you find the AI Study tool useful and understand how frustrating the audiobook issue can be, and our team is actively working on enhancing the experience. If you have any additional details to share, feel free to reach out at PearsonPlusFeedback@pearson.com—we’d love to hear more!