
Lynn S
- Flag inappropriate
- Show review history
I am tired of these chains that offer apps where you spend more time trying to get them to work than to actually go to the drive thru. However, going to the location you don't get the discounts. So screw it, after spening multiple occasions trying to get my stupid free sandwich I'm not going at all. Cleared my cache, restarted my phone, changed multiple settings, uninstalled and reinstalled and still getting an error about my Internet connection. Doesn't look like I'm the only one. FIX THIS!
584 people found this review helpful
McDonalds USA, LLC
21 June 2025
Our app should always give you a smooth & hassle-free experience, Lynn. Share a few more details via the link so we can look into this: https://www.mcdonalds.com/us/en-us/feedback.html

Lisa Tollefson
- Flag inappropriate
- Show review history
Awful app. It's buggy, slow, chooses bizarre locations, and has for some reason decided that I don't want to use the drive-thru. It still flashes up then off every time I open it, even after multiple uninstalls and phone reboots. It would be helpful if there was a map to show where my options were located, but no. I have to pull up Maps on my phone, type in McDonalds, and then figure out what address I want. in all, I have to drop this from a barely functioning 2 stars to an irritating 1.
340 people found this review helpful
McDonalds USA, LLC
9 February 2025
it's not cool to hear, Lisa. try uninstalling and reinstalling and if that doesn't help, share your app email and any other supporting details here and we'll get back to you: https://www.mcdonalds.com/us/en-us/feedback.html

Otodus
This is my second review. It has been months since I last left a review. The app is very broken and has yet to be fixed. It constantly crashes. The code either doesn't load at all, or in the rare cases it does- it doesn't work at the drive through, despite having only just opened the app and refreshed the code. At first I thought, whatever, I just can't get rewards and I'll enter the info from the receipt to get my points. Turns out you can only submit 1 receipt per month. Fix the app please.
287 people found this review helpful
McDonalds USA, LLC
25 June 2025
Let’s get your app back on track. A quick uninstall and reinstall might solve the problem. If not, drop us a message here: https://www.mcdonalds.com/us/en-us/feedback.html