Latitude

Name: Latitude
Availability: InStock
Rating: 4.13725471496582 (20116 reviews)
Author: Latitude Financial Services

Latitude Financial Services

4.1

20.1K reviews

1M+

Downloads

Everyone

About this app

Latitude’s mobile app helps you manage your finances from one central hub. We’re listening out for your feedback and building the app that you want to use.

Credit card features currently include:
• Access accounts with Touch ID or Face ID
• Add your card to your digital wallets
• Temporarily lock your card
• Fast access to all balances
• View your statements
• Check payment due date
• View all transaction information
• View and change personal details
• Activate your new card
• Set or change card PIN
• Set up direct debit (Australia only)
• Pay by bank transfer (Australia only)
• Request a refund. (Australia only)
• Request a letter
• Request account closure

You can view all the products below from your Latitude App:

Latitude Australia products
• Latitude GO Mastercard & GO Platinum Mastercard
• Latitude Gem Visa
• Apple Financial Services (AFS) CreditLine
• Latitude 28 Degrees Global Platinum Mastercard
• Latitude Low Rate Mastercard
• Latitude Infinity Rewards Visa
• Latitude Eco Mastercard
• Latitude Mastercard
• Care Credit
• CreditLine
• Buyer's Edge

Gem Finance New Zealand products
• Gem Visa
• Gem Essentials
• Gem CreditLine

The Latitude Group is a leader in consumer finance in Australia and New Zealand.

Updated on

1 Jul 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App activity, App info and performance and Device or other IDs

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.1

19.7K reviews

Geoff Goeldner

14 March 2025

Without a doubt the worst financial app and most unhelpful company I've ever had to deal with. Everything's fine until something goes wrong. I tried to redeem reward points...system didn't work and after several long chats and even longer phone calls and continual buck-passing between DJs and Latitude I've got absolutely nowhere and am owed hundreds of dollars. Be wary!!!!!

26 people found this review helpful

Manager

25 June 2025

Latitude finance declined my loan, pretended to have phone issues and then would not let me speak to a manager to figure out the reason. It has taken over a week and they still haven't obtained my current address but will not advise off any issues. I do not believe they even updated the application originally.

Madi Wynne

16 June 2025

App is no longer usable. Have contacted customer service (terrible call centre, with extremely loud background noise) who have escalated to IT despite claiming there is no issue. Will update this edit if a fix comes.

Latitude Financial Services

17 June 2025

Hi Madi, We sincerely apologise for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Android.App@latitudefinancial.com. Please attach screenshots of any error you are seeing in the app. Thank you.