4.3
15.4K reviews
500K+
Downloads
Content rating
Everyone
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About this app

ComEd’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· View hourly pricing information as a participant of the Hourly Pricing program
Updated on
26 Jun 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and App activity
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
15K reviews
Richard Straub
31 August 2024
Well after about 5 or 6 months since this app was overhauled, everything seems to be working, except for the outage reporting. If I try to include it on the home page the app crashes. The only way to correct it is to clear out the app and start over leaving the outage reporting off. I guess we don't need to know if there is an outage in the area. I've reported this quite some time ago.
8 people found this review helpful
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Christian Kourkoumelis
3 July 2025
The app is OK. I have properties with different electric suppliers and their apps are far superior. The ComEd app is most frustrating because you have to log in every time you open it. Two-factor authentication is always required. There are no options to save your password or log in with your fingerprint or PIN, which are features in all my banking apps. I understand security is a concern, but if all my banks figured out security alongside convenience, then ComEd should think about catching up.
1 person found this review helpful
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Mark Morris
16 March 2025
It's really easy to use, and to navigate. I've been having problems over the past 3 months with making a payment. It tells me that there's an error and I try again to be told it's a duplicate payment?!?!?! And then when i check my bank balance a payment has been made to ComEd!!! Fix it guys.
3 people found this review helpful
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What's new

"We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all."