
petra landrum
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Going to uninstall this app....its shouldn't be so complicated to use unless you trying to keep participates from achieving the points. I should not have to be forced to use certain trackers to get my points or sit on the phone for 30 min with tech support and find no solution. It's a very frustrating app and no one has time for that. fix this and I'm able to use my Galaxy watch for tracking. I shouldn't have to contact anyone it shouldn't be this hard. Fix it so we can use the trackers we want
11 people found this review helpful
Hi Petra, we value your feedback and want to help improve your experience with our app. Please write to LetEvernorthHelpU@Evernorth.com to be connected with a care advocate. With care, Nick

Naneth Allen
This app does not sync with any new devices in the Android ecosystem or pretty much anything developed beyond 2014. Samsung Health nope, Google fit nope, new smart scales nope even one provided by work, and even the apps they do offer sync with like myFitnesspal it doesn't pull in the other data that's logged within that app just meals. For folks who are enthusiast about health and fitness this app is abysmal at actually tracking health goals unless I MANUALLY add my workouts, water intake, etc.
5 people found this review helpful
Hi Naneth, we value your feedback and are here to help. Please send an email to us at LetEvernorthHelpU@Evernorth.com with your Google play alias so we can connect you with customer advocate for assistance. With care, Tammy

maurice brantley
A knockoff version of castlight. Earning rewards is harder and takes far longer plus it struggles to automatically track steps and other activities so you have to manually log them and lose out on points if you dont do it consistently. The rewards redemption also struggles to complete in a timely manner so that you can receive gift cards for the points you earn. A poor health app all in all.
15 people found this review helpful
Evernorth
17 December 2024
Hi Maurice, we're happy to help troubleshoot any of the concerns you may be experiencing with the mobile app. If we can assist with anything, please email us at LetEvernorthHelpU@evernorth.com with your Google Play alias to be connected with a care team advocate. Best, Care Team