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I'm just going to let you from my personal experience , if you are starting out as a small business don't do it ,I had so much trouble using the app and the card reader (fees are high). the card reader reader gave me so much trouble , sometimes it wouldnt take the card payment so I would manually enter the customers card info but because I did that they'd charge more. the app would freak out on me, it would freeze on me, wouldn't let the card reader connect so I would request zelle out of panic.
3 people found this review helpful

Peter Pan
Great when it works, like all of the other reviews suggest. After 6 years as Director of IT & Marketing, I assumed it was just user error (like most things are) but nope. Don't have time to wait on a support line to tell me to disconnect/reconnect 1,000x (already tried) so back to the Square we go.
7 people found this review helpful

UNIVERSAL
High hidden Fees! We were told by an account manager it be a flat monthly rate when that's false. Once the account was opened, extra fees began popping up at random each month. Can add on any fees they want and try to take it from your bank account. Read the contract before signing it! Do not recommend them if you want to succeed!
2 people found this review helpful
We’re genuinely sorry to hear about your recent experience with Heartland. Your satisfaction is our top priority & we regret any inconvenience caused by your billing issue. Please email your contact info to social@heartland.us so we can get in touch to resolve this matter. Your feedback is invaluable to us & we’re committed to making things right.