Mashreq UAE - Mobile Banking

4.8
50.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Welcome to Mashreq UAE Mobile Banking App: Smarter banking in your pocket!

Experience the UAE’s top-rated banking app, trusted across the nation. From seamless everyday banking to exclusive lifestyle perks and intelligent savings, discover a world of powerful financial tools at your fingertips with the award-winning, globally recognised mobile banking app.

Get started instantly
Open your Mashreq Account in minutes — no paperwork, no waiting. Just a few taps and you're ready to bank.


Earn more with Mashreq NEO PLUS Saver Account

Get market-leading interest rates — 6.25% interest p.a. when you transfer a salary of AED 10,000 or more to Mashreq NEO Account.

Can’t transfer salary? Earn 5% interest p.a. by maintaining a minimum balance of AED 50,000 in your NEO PLUS Saver Account.

Enjoy two free withdrawals per month without losing your interest

Interest paid monthly.



Exclusive Mashreq NEO Account benefits

Earn up to AED 5,000 bonus when you transfer your salary, refer friends and transact with Mashreq NEO or Mashreq Al Islami.

Instant digital account opening: Open Mashreq NEO Account or Mashreq Al Islami NEO Account in minutes. No paperwork is required.

Exclusive shopping and dining offers: Enjoy fantastic discounts at your favorite outlets.

International money transfers: Send money to any country worldwide effortlessly.



Start investing from USD 1

Explore digital wealth options — US Stocks, Thematic Investments, Mutual Funds, and more:

Real-time tracking

Earn interest/profit on deposits

Buy Mashreq Millionaire Certificates in-app


All-in-one banking dashboard

Apply for credit cards, loans, or finance in minutes

Manage card controls, limits, PIN and spending preferences

Request cheque books, manage e-statements, and update details easily

Add cards to Apple Pay, Google Pay & Samsung Wallet


Transfers & payments made simple

Make local and international transfers with just a few taps

Transfer funds using mobile number and email ID via Aani instant payments

Pay your utility bills and recharge your mobile credit effortlessly

Cardless cash option to withdraw cash from Mashreq ATMs



Dedicated Customer Support:

Find answers fast with 24/7 Customer Care, helpful videos, and our always-on Virtual Assistant



Services Hub

All your essentials. One smart space - Access over 40 services — from cardless cash withdrawals and e-statements to letter requests and more — all within one convenient location. 



T&Cs apply


  
Why Mashreq UAE Mobile Banking App?

Discover the smarter way to bank.  Whether you're saving, spending, investing or travelling, Mashreq UAE Mobile Banking App empowers you to do it all — securely and effortlessly.



Don't miss out! Download Mashreq UAE today and take control of your financial journey.


Mashreq Group HQ Building
Plot No 3450782
Umniyati Street (off Al Asayel Street)
Burj Khalifa Community
Dubai, UAE
Updated on
Jul 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness, App info and performance and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
50.2K reviews
flerida nazareth
January 18, 2021
After the App update, I am unable to open it my mobile. I have to uninstall and reinstall just to be able to use it. Pls check what the issue is and have it fixed. Mobile banking is supposed to make it easier for us customers to make transactions with just a few clicks...it is very disappointing 😞 the old app version was manageable but this new/updated version is a such pain to use..
75 people found this review helpful
Did you find this helpful?
Mashreq
January 19, 2021
Dear Flerida, Please uninstall and reinstall the application now and try again. Thank you.
Andi
July 4, 2025
I don't understand why I've to lodge multiple complaints just to get help opening an account that isn't available on the mobile app-and the website keeps showing errors. To make things worse, the agents give me wrong and unhelpful instructions. I also requested a callback on my loan application, and no one has gotten back to me. At this point, it feels like Mashreq is only efficient when it comes to opening credit cards. For anything else, you're pretty much left to figure it out on your own.
4 people found this review helpful
Did you find this helpful?
Mashreq
July 4, 2025
Hello Andi, We’re sorry to hear about your experience. Our team is constantly working to provide the best experience for all our customers. For further assistance, please connect with our 24/7 Support team via the Mashreq App’s Chatbot or Contact Us page: https://www.mashreq.com/en/uae/customer-care/complaints/. Regards, Mashreq
Patrizia Joanne Pre
July 6, 2025
My account was deducted eight times without my knowledge, and I have yet to receive any proper assistance. I sent a detailed complaint via email but haven’t received a response. I also tried to get help through the website’s chat support, but all I got were automated replies that didn’t resolve anything. I had to lock my card to prevent further unauthorized transactions, which is frustrating because I still need to use it and would have to unlock it again.
1 person found this review helpful
Did you find this helpful?
Mashreq
July 6, 2025
Dear Patrizia, We apologize for the inconvenience caused. For further assistance, please connect with our 24/7 Support team via the Mashreq App’s Chatbot. Alternatively, you may reach out through our Mashreq Online Contact Us page under Mobile and Online Banking: https://www.mashreq.com/en/uae/customer-care/complaints/. Regards, Mashreq

What’s new

Bug fixes and minor enhancements.