
Chris Yee
The app has been working reliability after fixing the BT dropping issue. The new massage (deep tissue) is nice, but it's the only addition in nearly a year of ownership. Would love more frequent drops. Please add a custom massage function where we can spot select for kneading or tapping. My uJolly could do it, and I'm surprised it's missing on the uLove3. A stretch request would be a dark mode. After a nice relaxing session, I am blinded by white light when selecting the next massage. TY
7 people found this review helpful
OSIM International Pte. Ltd.
August 28, 2024
Hi Chris, thank you for your support! We have sent your request to the development team. If you have any other suggestion or problem, feel free to email us at apps.support@osim.com.sg

Rebecca Wong
pairing with the massage chair is very bad. even with the console and phone close to each other, the pairing still cannot be done
1 person found this review helpful
OSIM International Pte. Ltd.
May 19, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at apps.support@osim.com.sg? We'll get you up and running.

Kelvin S
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Gone backward. Logged me out. Tried to login and kept saying wrong password eventhough I use the same password on old app. Tried reset password, still complain about incorrect passwords. I guess it doesn't like some characters in my password, it is 2023, yet you are still unable to handle special characters in password. I was using the new app. The new app was updated before this issue starts to happen
4 people found this review helpful
OSIM International Pte. Ltd.
December 6, 2023
I believe you are migrated your old uDream App to OSIM Well-Being App, please register before you can use the Well-Being App, this is due to this 2 App is in different server. Please follow the steps register in Well-Being App, if you encounter any problem, do not hesitate to contact us at apps.support@osim.com.sg , we will help to get it run.