ALL.com - Hotel booking app

4.3
105K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Book a hotel tonight with the ALL app. Whether a boutique hotel, a 7-star establishment, a youth hostel or even a villa or apartment, discover our accommodations in over 111 countries. That’s 3,000 cities and destinations and 5,000 addresses just waiting to be discovered.

•Find the hotel that suits you the most

From economy to luxury, cheap hotels to fancy ones, the choice is all yours for a city escape, a business trip, a romantic weekend or a road trip with friends.

Take your pick: ibis, Novotel, Raffles, Fairmont, Swissôtel, Mercure, Sofitel, Pullman, MGallery, Suite Novotel, Adagio, ibis Styles, ibis budget, Mama Shelter, onefinestay, Rixos Hotels, Jo&Joe, 25hours Hotels and Thalassa Sea & Spa are all present on our hotel app.

The Accor All hotel app is your new travel partner:

• Prepare your stay for tonight or tomorrow
Search for somewhere to stay in a specific town or city or close to a particular monument, and browse photos of the rooms and venues before checking out the Tripadvisor reviews.
You can book, manage your booking and prepare your trip.
What time does the hotel open? How can I contact the hotel? How many points will you earn for this stay? Our app can answer all these questions.
Don’t forget to join our loyalty program to enjoy a discount of up to 10% on each hotel booking.

• During your stay

Earn Rewards points at our hotels when you stay, and on a day-to-day basis in our restaurants and bars.
Got the travel bug? We can offer you somewhere to stay in the world’s most stunning towns and cities with our outstanding hotel offers:
Banff, Toronto, Montreal, Tokyo, Paris, Seattle, Rome, London, Berlin, Zurich, Bangkok, Munich, Singapore, Vienna, New York City, Amsterdam, Shanghai, Hamburg, San Francisco, Brussels, Milan, Cologne, Sydney, Warsaw, Dubai, Rio de Janeiro, Prague, Hong Kong, Lisbon, Frankfurt, Budapest, Istanbul
Updated on
Jul 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
101K reviews
Kristine Cavey
June 9, 2025
I use this app regularly. It has been very handy and worked really well for making and viewing my bookings and status. Unfortunately, as of this last week, the dates stopped working. When I select a day on the calendar, for example, it will choose a random day. This means that I cannot select the dates to make a booking anymore. Would also like it if were able to modify bookings, instead of having to cancel and rebook. Lastly, it would be nice if the vouchers in the app work in all locations.
16 people found this review helpful
Did you find this helpful?
Accor All
June 11, 2025
Hello, On behalf of the ALL team, thank you for your patience and I apologize for your experience. We have solved the issue and invite you to update the application to the newest version (10.62.2). If you still experience the issue after, please send us more information on app.all@accor.com in order to continue investigations. The Accor App team
Matija Gregurek
June 29, 2025
Hello, After updating the app to the latest version, I had to create a new account, but wasn't able because on last step I'm getting a pop out window that a technical error is preventing from creating a new account. I tried this numerous times and always got the same message. Please fix this bug because I can't use this app for booking my stays. Kind regards.
6 people found this review helpful
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Accor All
June 30, 2025
Hello, On behalf of the ALL team, thank you for your patience and I apologize for your experience. We have solved the issue and invite you to try again. Should you still experience the issue after that, please send us more information on app.all@accor.com in order to continue investigations. Brendan, o.b.o The Accor ALL App team
Hannah Blystra
June 29, 2025
WARNING! Fraud!!!! This app does not work properly. When errors occur it tells you that it will not charge you and that your reservation was unsuccessful. However then it charges you anyways and when you try to get your money back the customer service for this app is impossible to get through to and then will charge you again for the same stay and a subpar hotel. I should never have downloaded this useless app. They don't understand the meaning of customer service.
Did you find this helpful?
Accor All
June 30, 2025
Hello, Thank you for taking the time to write to us. I encourage you to contact customer service using this form: https://help.accor.com/s/contact?language=en_US&topicId=0TO7Q000000D8miWAC&webFormId=a0i3W000001w35CQAQ. They will be able to assist you. Best, Brendan, o.b.o The Accor ALL App team

What’s new


Thanks to your feedback, the ALL.com app evolves with the features you were waiting for.
In the latest update:
- Discover our new dashboard to view your benefits and track your progress at a glance.
- Explore more than 42 Accor hotel brands in a new dedicated space. The perfect inspiration for your next stay.
- The price calendar is back! Finding the best rate for your stay has never been easier.