Roborock

4.6
256K reviews
5M+
Downloads
Content rating
Everyone
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About this app

*Feature support varies by product

Cutting-Edge Software and Hardware:
- PreciSense: Precision LIDAR navigation for efficient home cleaning.
- Sensient: A sensor matrix for safer movement around the home.
- OpticEye: Highly accurate vision-based motion control and navigation
- ReactiveAI: Artificial intelligence for recognizing and avoiding common home objects.
- VibraRise: More effective mopping through sonic vibration, with a mop that can be automatically lifted off the floor.

The Roborock app has been designed to give you total control over your Roborock robot, from home layout to cleaning schedules, cleaning strength, and more. Once you've set it up the way you want it, you can leave your robot to work.

---- Feature Highlights ----

SERIOUSLY SMART MAPPING
After it's first run around your home, your Roborock robot will show you your floorplan and automatically divide your rooms, unlocking a world of customizations.

ADVANCED SCHEDULING
Set multiple schedules from hourly to daily to weekly, hitting different rooms with each one. You can clean the kitchen after breakfast and even the whole house when everyone's gone out.

CUSTOMIZABLE CLEANING
Tailor cleaning to the demands of each room. Crank up suction for the nursery, use more water on tiled kitchens, and lower suction when you need things quiet. The control is yours.

ZONE CLEANING
Draw up to five zones, and clean each zone up to three times, for when you want to tackle more stubborn dirt or just don't need entire rooms cleaned.

NO-GO ZONES
Use up to 10 No-Go Zones and 10 Invisible Walls to avoid thick carpets, keep robots away from delicate art, and more—all without a single hardware add-on.

MULTI-LEVEL MAPPING
Save up to four maps in your home and tailor cleaning to match each floor. Your robot will recognize the floor it's on automatically, so you can simply watch it work.

REAL-TIME VIEWING
Watch your robot move through your home, seeing the exact route it's taken and any obstacles it has avoided along the way.

Feature Compatibility:
- Multi-Level Mapping is available on [TBC] only
- Obstacle avoidance is available on S6 MaxV only
- Room specific suction scheduling is available on [TBC] only
- Room specific mopping is available on S6 MaxV and S5 Max only.

Contact Us
Customer Service Phone: 400-900-1755 (Chinese Mainland)
E-mail: service@roborock.com (Chinese Mainland), support@roborock-eu.com (EU), support@roborock.com (Other Areas)
Updated on
Jul 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
250K reviews
Nico Nemec
22 June 2025
Aaaaggghhhhhh! I really like this little vacuum, and it works well. But about every third time I use it I have to reconnect, and then sometimes when the app updates I have to log in again (who remembers a vacuum password, which isn't auto saved?) and also reconnect. It's a little bit like having to assemble a regular vacuum every time I use it.
1 person found this review helpful
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Roborock
27 June 2025
We are sorry to hear that your device did not work well. The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?
Andrew Cecka
9 May 2025
Feels like we're constantly in Beta with things in a continuous cycle is working, breaking, working...etc. That said, at this point, the vacuum and app are generally good and there seem to be longer and longer periods of "working" between problems e.g. progress has been made. Generally, I like the app, and my life is much better thanks to the vacuum.
4 people found this review helpful
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Roborock
13 May 2025
Thanks for posting. We're always looking for ways to improve the user experience and we appreciate your feedback. For more help, feel free to reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com).
Imakles
27 April 2025
the app used to function well. my S7 with mop mount used to stay connected and I could access it even away from my house. within the last few months though, it started completely disconnecting needing a wifi reset and initial setup everytime I want to use the app. it doesn't remember the device for more than a few minutes before needing another reset. I'm using a samsung s22 ultra if that matters. More frustrating though is that after the app updated it still happens.
4 people found this review helpful
Did you find this helpful?
Roborock
6 May 2025
We are sorry to hear that your device did not work well. The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?

What's new

1. Fixed bugs to optimize the user experience and improve stability.

App support

About the developer
北京石头世纪科技股份有限公司
smart@roborock.com
中国 北京市昌平区 昌平区安居路17号院3号楼10层1001 邮政编码: 102206
+86 132 6192 6386

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