Hik-Connect - for End User

4.8
2.08M reviews
10M+
Downloads
Content rating
Everyone
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About this app

The Hik-Connect app is designed to work with devices such as DVRs, NVRs, Cameras, Video intercom and Security control panels. With this app, you can watch real-time surveillance video or play it back from your home, office, workshop or elsewhere at any time. When alarm of your device is triggered, you can get an instant notification from Hik-Connect app.

Key Features:
1. Real-time monitoring with PTZ control
2. Video playback
3. Two-way audio intercom
4. Instant alarm notifications with pictures and videos
5. Answer calls from doorbells/video intercom devices
6. Arm security control panel remotely
7. Share devices to others with limited permissions
8. Convenient and secure fingerprint login
Updated on
27 June 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
2.03M reviews
Tina Ho
19 May 2025
The latest update is a big UX regression. I have multiple cameras, and the Home page used to default show me a small multiview of all cameras. Now, my device is collapsed & I have to manually tap to expand a list of cameras then tap to view. When viewing one camera, I can no longer consistently swipe to see the next camera. Opening the app from an alert notification causes the app to try and open in split screen (why???) and crash bc split screen is not supported. Last version was better.
53 people found this review helpful
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Hik-Connect
9 June 2025
At the same time, we will listen carefully to your suggestions and wish you a happy life
DW H
25 May 2025
Works great for the most part. I'd like to see a timer. Can't tell you how many times I've disarmed the system for working outside and forgot to rearm. How about an option to disarm for an hour, 2 , 3 and then it auto rearm. My doorbell does this. Would also be nice to have an option for the cams to open expanded every time so you don't have to scroll horizontally.
33 people found this review helpful
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Lovelesh Soni
15 May 2025
App is laggy after the last few updates. The App was working good before but the last few updates have caused it to become slow. When you open the Recent Live View page, it takes time to load the recent live videos which was not the case earlier before the updates. Sometimes it takes ages to open the live view of a particular camera, when you open any particular camera. Developer, please fix this.
62 people found this review helpful
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Hik-Connect
9 June 2025
We are sorry for the issue you are facing. Could you kindly provide us with more details and relevant screenshots or record screen of the issue? Please share them with our support team at feedback@mail.hik-connect.com so that we can assist you more effectively.