Hik-Connect - for End User
4.8star
2.08M reviews
10M+
Downloads
Everyone
info
About this app
The Hik-Connect app is designed to work with devices such as DVRs, NVRs, Cameras, Video intercom and Security control panels. With this app, you can watch real-time surveillance video or play it back from your home, office, workshop or elsewhere at any time. When alarm of your device is triggered, you can get an instant notification from Hik-Connect app.
Key Features：
1. Real-time monitoring with PTZ control
2. Video playback
3. Two-way audio intercom
4. Instant alarm notifications with pictures and videos
5. Answer calls from doorbells/video intercom devices
6. Arm security control panel remotely
7. Share devices to others with limited permissions
8. Convenient and secure fingerprint login
Key Features：
1. Real-time monitoring with PTZ control
2. Video playback
3. Two-way audio intercom
4. Instant alarm notifications with pictures and videos
5. Answer calls from doorbells/video intercom devices
6. Arm security control panel remotely
7. Share devices to others with limited permissions
8. Convenient and secure fingerprint login
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.8
2.03M reviews
Lovelesh Soni
- Flag inappropriate
15 May 2025
App is laggy after the last few updates. The App was working good before but the last few updates have caused it to become slow. When you open the Recent Live View page, it takes time to load the recent live videos which was not the case earlier before the updates. Sometimes it takes ages to open the live view of a particular camera, when you open any particular camera. Developer, please fix this.
62 people found this review helpful
Hik-Connect
9 June 2025
We are sorry for the issue you are facing. Could you kindly provide us with more details and relevant screenshots or record screen of the issue? Please share them with our support team at feedback@mail.hik-connect.com so that we can assist you more effectively.
Tina Ho
- Flag inappropriate
19 May 2025
The latest update is a big UX regression. I have multiple cameras, and the Home page used to default show me a small multiview of all cameras. Now, my device is collapsed & I have to manually tap to expand a list of cameras then tap to view. When viewing one camera, I can no longer consistently swipe to see the next camera. Opening the app from an alert notification causes the app to try and open in split screen (why???) and crash bc split screen is not supported. Last version was better.
53 people found this review helpful
Hik-Connect
9 June 2025
At the same time, we will listen carefully to your suggestions and wish you a happy life
Alex L
- Flag inappropriate
7 April 2025
Horrible app missing a lot of features. For instance 1) no option to download a saved video to your phone, you first have to share it. 2) device frequently times out if it takes longer than 20 seconds to download your video, which is ridiculous 3) no way to clear failed downloads list 4) no 2X 4X 8X speed to Rewind video, only for fast forward. Try to use something else.
12 people found this review helpful
App support
About the developer
费宇超
support@mail.hik-connect.com
China
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