Schlage Mobile Access

3.0
198 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Schlage Mobile Access app is developed for multifamily, commercial and institutional properties only. Commercial electronic hardware that connects to this app includes Schlage mobile enabled Control, Schlage MTB Readers, and Schlage NDEB and LEB wireless locks. Please note, residential homeowners who wish to manage Schlage Encode™ or Schlage Sense™ smart locks should use the Schlage Home app.

For multifamily residents and end users:
The new Schlage® Mobile Access credentials enable residents and end users to utilize a mobile device instead of a physical badge to securely unlock an opening. Available for Android phones 6.0 and above, the Schlage Mobile Access app is convenient and easy to use.

Your property manager or site administrator will set up your mobile credential to work with specific doors. Once the app has been downloaded to your phone and opened, you will see a list of doors within range. Simply select a specific door; if access is granted an unlock signal will be sent from the phone to the mobile enabled lock or reader. For added peace of mind, the app features best-in-class asymmetric credential encryption that has been validated by trusted industry experts.

For property managers and site administrators:
Schlage Mobile Access credentials are designed for properties and facilities that manage access control using ENGAGE™ web & mobile apps. They are compatible with the following:
-Schlage Control™ mobile enabled smart lock
-Schlage MTB mobile enabled multi-technology readers and CTE single door controller
-Schlage NDEB mobile enabled wireless cylindrical lock
-Schlage LEB mobile enabled wireless mortise lock

The ENGAGE™ web app is used to enroll users and assign mobile credential access to openings. Schlage Mobile Access credentials can be added/deleted immediately by syncing the ENGAGE™ mobile app with the device at the opening, or they can be added/deleted automatically overnight to Wi-Fi connected devices.
Updated on
28 Jan 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and Device or other IDs
This app may collect these data types
App info and performance
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.9
193 reviews
Rahul Tikoo
10 December 2022
Poorly designed app. Even after getting a link, using link to install app, opening the app gets immediate credential issues. Second phone and it's the second similar problem. Doesn't seem like they test their software properly on Android. Don't have logs to send, don't have anything useful to help you with when you contact them.
3 people found this review helpful
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Schlage Lock Company, LLC
13 February 2023
We're sorry for the experience you are having and appreciate your feedback on this. If you have any specific questions or concerns regarding any difficulties you may have experienced with the Schlage Mobile Access app, we would be happy to assist! Just give us a call at 1-877-671-7011 Option 2. Thank you!
Johnathan Worthington
21 October 2022
I'm being forced to use this on my personal phone as a Bluetooth key to get into work at HNL airport, which I don't think is even legal?? Update: App works fine when it works, but locks have to constantly be re-synced due to access issues which is almost every single day at the airport because so many people are using it. The FAA really screwed this one up.
12 people found this review helpful
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Schlage Lock Company, LLC
21 October 2022
We're sorry for the experience you are having and appreciate your feedback on this. If you have any specific questions or concerns regarding any difficulties you may have experienced with the Schlage Mobile Access app, we would be happy to assist! Just give us a call at 1-877-671-7011 Option 2. Thank you!
Kar
30 July 2021
3 stars: Dev team = responsive & helpful (5 stars) App = unreliable (1 star) (Prev review 1 star due to app crashing) Responsiveness: Left 1st review at the same time I emailed the available contact email, hoping at least 1 method would be speedy. Email was! I got a response by the next day. Team was very helpful & worked hard to find a solution. Solution: iOS app was ok when droids crashed. Android app became functional before reason for crash ID'd. Suspicious of stability.
6 people found this review helpful
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Schlage Lock Company, LLC
30 July 2021
Hello, we're sorry for the inconvenience this has caused. Our team would like to assist you. Please call us at 1-877-671-7011 Option 2 so we can help!

What's new

• We have refreshed our app icon.
• Resolved issues causing app crashes to improve app reliability.