Citi Mobile®

4.7
1.26M reviews
10M+
Downloads
Content rating
Everyone
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About this app

Simpler
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from your mobile device
Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily

Smarter
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills, and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments including automatic payments, and transfers and manage payees
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Secure
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Fingerprint Authentication for a fast way to access your account
* Features are available today on a limited basis.

**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Citi’s Mobile App has been certified by J.D. Power for providing “An Outstanding Mobile Credit Card Experience” for customers.”
J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub
Updated on
Jun 26, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
1.23M reviews
Carolyn Byykkonen
June 21, 2025
The app was great up until a few weeks ago. It currently only allows me to make a payment from 2 of the 4 payment accounts I have on file even after deleting and reinstalling the app. I can make a payment from any account I have on file via their website on a personal computer. Very frustrating when one is traveling and doesn't have Internet service. June 2025
9 people found this review helpful
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Citibank N.A.
June 21, 2025
Hi Carolyn, thank you for reaching out to us today. We are sorry to hear about your app experience, and would like to review this issue further with you. Email customer.help@citi.com, PM us on Facebook or send us a direct message via X (@AskCiti) with details including Google Play Review in the subject line. Sincerely ^Fred
Mira
June 29, 2025
This is the only banking app (of 6) I have that consistently gives me issues with either logging in or just using the general functions. I've never had an app take so long to load a payment screen than this app. I've never had an app that crashes as frequently as this app. I would rather go to the browser to use the features because the app doesn't work. I honestly don't know why people give it a five stars when they say in their reviews, "when it works"...cuz it frequently DOES NOT WORK.
7 people found this review helpful
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Citibank N.A.
June 29, 2025
Hi Mira, and thanks for your feedback. I'm sorry to hear that you're having difficulty with our app. We'd like to help. Feel free to email us at customer.help@citi.com, send a Facebook message or send an X message to @AskCiti. Be sure to mention your Google Play review. We appreciate your business & look forward to hearing back from you. ^Cynthia
Peekabooihateu
May 14, 2025
I really do like this app. Super convenient. Unfortunately like some others my biometric option hasnt been working the last couple of months. Once I was able to login, I checked to see if biometrics was set up...it is. It doesn't even trigger it at login so I touch the biometrics button. It spins and does nothing.
42 people found this review helpful
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Citibank N.A.
May 14, 2025
Hi. Sorry to hear about your biometric login stopped working. We want to help, but we can only reply once to a review. Please email us, customer.help@citi.com or send us a direct message via X (@AskCiti) with details. ^Deanna

What’s new

Thanks for using the Citi Mobile® App! To give you the best experience, we’re constantly improving our app. This update also includes various bug fixes and performance improvements.